Dilaine is a Legal Analyst in the Charlotte office. Dilaine brings over 37 years of experience in the dental field and began her career in dentistry serving as a clinical team member and progressed to the role of practice administrator. She discovered a passion for educating dental teams on proper coding, billing, and compliance, while working alongside Dr. Charles Blair, where she spent seven years on his team. While there, she developed coding and insurance resources to assist thousands of dental team members in navigating complex billing and coding challenges. Dilaine founded her organization, Tidewater Dental Consulting, where she educates dental teams on proper coding and billing practices through her writing, speaking, and consulting nationwide. She is also the author of Dental ClaimSupport’s Profitable Guide to Coordination of Benefits for Dentists: Navigate the Insurance Maze and Master the Rules of Coordination of Benefits, and a contributing author to various dental coding and insurance publications.
University of North Carolina at Charlotte (HR Generalist Certificate Program)
Certified Dental Assistant (CDA) – Dental Assisting National Board
Certified Professional Coder (CPC) – American Academy of Professional Coders
Member of the Academy of Dental Management Consultants
Member of Dental Entrepreneur Woman
Member of American Association of Dental Consultants
Member of National Association of Dental Plans